MARINE CORPS AIR STATION NEW RIVER, NC – Marine Corps Air Station New River Branch Medical Clinic unveiled an updated clinic model, May 26. The clinic restructuring will allow the clinic more flexibility as it grows the Marine Centered Medical Home program.
The program that was rolled out in 2013 helps to lower the number of emergency department visits while also ensuring provider continuity and nursing support
“Over 7,OOO Marines stationed on Marine Corps Air Station New River have been formally assigned to their squadron’s medical officer as their primary care manager across two teams: Marine Aircraft Group 26 and Marine Aircraft Group 29,” said Lt. Cmdr. Heather Kirk Deputy Director, Branch Medical Clinics, Naval Hospital Camp Lejeune. “Even with operational up-tempo in April, patients saw their PCM 45 percent of the time and saw someone on their team 95 percent of the time with an average of 100 patients seen each day.”
In addition to provider continuity, the program allows more members to be scheduled and seen the same day.
“In the past, it’s been about when the doctor is available, that’s when the patient gets seen,” said Capt. Vincent DeCicco, deputy medical officer of the Marine Corps. “ With Marine Centered Medical Home, it’s about meeting the needs of the patient when the patient has that need.”
Forty percent of Marines assigned to the air station have Relay Health Accounts to provide secure medical email messaging directly to their PCM and Team, which provides 24/7 access for medical consultation, said Kirk. Additionally, the station’s access to care was 99.8 percent in April, with 40 percent of all appointments scheduled and seen the same day.
This is significant considering that MCMH enrollees have 15 percent greater access to same day appointments compared to Marines at nearby clinics and 5 percent greater access compared to the entire Navy, said Kirk.
This rapid access has led to increased readiness and patient satisfaction. The air station is leading the pilot study with more than 88.5 percent of enrollees medically ready to deploy compared to the overall study of 85 percent.
“The Marines and flight surgeons providing aviation support has worked out great,” said Col. Timothy M. Salmon, MCAS New River commanding officer. “There hasn’t been a squadron or flight crew who deployed without a flight surgeon by their side making sure they were ready to deploy.”
Not only does Marine Centered Medical Home foster high readiness rates, the patient care team takes responsibility for working with other medical professionals to ensure the patient gets the services thus preventing healthcare gaps and avoiding service duplication.
“Marine Centered Medical Homeport is going to ensure our warfighters get the best care possible,” said Capt. Rick Freedman, the Naval Hospital Camp Lejeune commanding officer. “When the operational forces need to deploy, they know Navy Medicine is going to make sure they’re taken care of.”
Date Taken: | 05.26.2016 |
Date Posted: | 05.27.2016 15:44 |
Story ID: | 199330 |
Location: | MARINE CORPS AIR STATION NEW RIVER, NORTH CAROLINA, US |
Web Views: | 268 |
Downloads: | 0 |
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