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    Munson transitioned to new electronic medical record system

    Munson celebrates new electronic medical record system

    Photo By Tracy McClung | Sgt. Maj. Jay Shearer, Munson Army Health Center Sergeant Major, and Col. Garrick...... read more read more

    FORT LEAVENWORTH, KANSAS, UNITED STATES

    04.24.2021

    Story by Tracy McClung 

    Medical Readiness Command, West

    Munson Army Health Center, Fort Leavenworth transitioned to the new electronic health record (EHR) system, April 24 – known as MHS GENESIS.

    MHS GENESIS is being implemented at DoD hospitals and clinics in a phased approach over the next several years. This new EHE will provide better quality of care and improved safety for service members and their families by becoming the single medical and dental record that all doctors, dentists, nurses, medical technicians and other healthcare providers will use manage patients' care.

    “The goal for MHS GENESIS is to consolidate health information into single platform and provide a continuum of care from point of injury to definitive treatment at any military treatment facility worldwide," said Col. Garrick Cramer, Commander Munson Army Health Center. "MHS GENESIS will greatly increase efficiencies for both beneficiaries and healthcare professionals through a DoD-wide, unified system that will also continue into the Veterans Affairs medical care system."

    Ultimately, this single platform will offer a seamless continuity of medical records for service members and their families, Cramer added.

    According to Cramer the benefits of incorporating MHS GENESIS for Soldiers and their families, centers around the integration of this electronic health record with patient centered medical care. The improved ability to facilitate two way communication will increase patient-provider interaction and promote patient safety, greater population health, as well as quicker medical record availability. 

    Visit summaries are quickly available at the end of each appointment and visible online 72 hours post-visit via the MHS GENESIS Patient Portal. The MHS GENESIS's Patient Portal will support beneficiaries by allowing them to securely message their care provider team, request prescription renewals, view their lab results, make appointments on-line and access their medical records.

    Patients were able to start using the MHS GENESIS Patient Portal to communicate with their care team at the end of April. The Patient Portal offers a number of services to assist in managing patients' healthcare and is mobile-phone friendly.

    As with any new technology adoption, the MHS Genesis transition team has warned that it will take time for clinic staff to learn how to efficiently navigate the system which may cause longer than routine wait times. Munson will have reduced the amount of daily appointments as they transition to the new electronic health record in order to focus on providing safe and patient centered healthcare.

    The MHS GENESIS Transition Command Center was established to monitor daily issues and work rapid mitigations during the first 14 days of the transition. 

    As a reminder, active duty dependents and TRICARE beneficiaries may use off base urgent care without a referral. Active duty service members may also use off base urgent care, but require a referral. They may call the Nurse Advice Line at 1-800-TRICARE (874-2273) Option 1 to obtain authorization.
    "While this transition has been planned for quite some time, we used a phased approach to our transition to MHS Genesis," Cramer explained.

    "In addition, we also leveraged experience from members across the Defense Health Agency who were on site to assist medical staff with workflow builds and system checks to expedite efficiency," Cramer said. "These efforts have been very crucial to the successful adoption our new EHR."

    During this time of transition, Munson Army Health Center plans to continue to provide safe, high quality healthcare.

    "We would first like to thank our patient population for their patience and feedback as we transition. While wait times may increase in the immediate future, we want our patients to feel at home here at Munson Army Health Center and trust that the care we provide is both safe and patient focused," Cramer said. "We welcome any feedback during this time and will continue to provide updates and information on our Facebook page and website as it relates the employment of our new electronic health record.”

    NEWS INFO

    Date Taken: 04.24.2021
    Date Posted: 04.26.2021 13:05
    Story ID: 394768
    Location: FORT LEAVENWORTH, KANSAS, US

    Web Views: 386
    Downloads: 0

    PUBLIC DOMAIN