Photo By Petty Officer 2nd Class Emely Tran | NAVAL STATION ROTA, Spain (December 13, 2022) Information Technician 2nd Class Tyrell...... read more read more
This year was full of challenges and fresh starts for the personnel at Naval Computer and Telecommunications Area Master Station, Atlantic Detachment (NCTAMS LANT) Detachment Rota onboard Naval Station (NAVSTA) Rota.
“Throughout my time here, our team has gone through a substantial amount of changes,” said Information Technician 2nd Class Tyrell Perkins. “From settling into our new building on base, to a change of charge, numerous installations and the PC refresh, it has been a year filled with numerous challenges.”
A major project was the execution of the base-wide PC refresh. The refresh was a three-month project to ensure Sailors, civilians, and local national employees were able to perform their duties and responsibilities with better efficiency and ease. These new laptops would also bring greater flexibility and enhanced cybersecurity requirements to the end users.
With approximately 1,488 laptops to deploy around the installation, a significant amount of man hours from NCTAMS personnel were required to support the refresh team. This was in addition to maintaining their daily duties of network and telecommunications operations and pier-connectivity support.
“The project started mid-July and wrapped up mid-September,” said Perkins. “Throughout the process we coordinated with the refresh team to have the team here at NCTAMS organize and properly distribute the laptops to the buildings required.”
During the three months, the teams refreshed approximately 30 workstations a day; requiring the team to image the assets, label, assign to the command, and transport to each user. The teams also refreshed a large number of secret workstations to better equip users with updated computer equipment to support the future software rollouts.
Ultimately, the refresh meant plenty of coordination and lots of communication with individual departments, tenant commands, and the end user.
“One of the biggest challenges our team faced during the PC refresh was ensuring user data and critical applications were properly transitioned from the old workstation to the new one,” said Perkins. “This required a lot of coordination with our end-users to capture their requirements and minimize the impact on their day-to-day job.”
Behind the scenes to the users, NCTAMS installed and added supplementary features to improve the overall operability of their system. NCTAMS installed a video distribution system (VDS) to monitor installation connectivity, DSN phone services, pier connectivity and more, allowing them to proactively respond to outages in the region. Another project created redundancy within the installation with secondary ONE-Net circuits to improve resiliency for the Rota region.
The NCTAMS team also restored the enterprise pier connectivity architecture (EPCA) for pier 3, which had been non-operational since 2007. This took a lot of effort to verify and repair the connection at each point throughout the installation. After two weeks of troubleshooting, the NCTAMS team was able to successfully bring up one of the forward deployed naval forces-Europe units on pier services for secret and non-secret at Pier 3.
These massive undertakings was accomplished all while continuing to support the four homeported ships, transient ships within the area, all ONE-NET users on the installation, and transitioning telecommunications services into the new NCTAMS facility.
“We would like to thank all of the customers we support for being patient with us as we continue to work through the kinks all these changes have brought,” said Perkins. “This past year has been busy and challenging, but the NCTAMS LANT Det Rota Spain team has risen above and beyond the challenge and looks forward to new opportunities and improvements in 2023!”
| Date Taken: | 12.15.2022 |
| Date Posted: | 12.22.2022 10:50 |
| Story ID: | 435722 |
| Location: | ES |
| Web Views: | 211 |
| Downloads: | 0 |
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