Maintenance window scheduled to begin at February 14th 2200 est. until 0400 est. February 15th

(e.g. yourname@email.com)

Forgot Password?

    Defense Visual Information Distribution Service Logo

    TRICARE Announces Option to Add a Caregiver to Express Scripts Account

    Defense Health Agency Press Release

    Courtesy Photo | Defense Health Agency Press Release... read more read more

    UNITED STATES

    06.22.2023

    Courtesy Story

    Defense Health Agency

    FALLS CHURCH, Virginia – The Defense Health Agency (DHA) today announced that TRICARE beneficiaries can designate a caregiver to help them manage their pharmacy benefit through their Express Scripts, Inc. account online.

    A caregiver can be a family member, friend, in-home nurse, or anyone who helps the beneficiary manage their medication. Beneficiaries can have up to eight caregivers on their account.

    After a caregiver has been granted access, they can contact Express Scripts on the beneficiary’s behalf. Caregivers can help manage prescriptions, check order status, set account preferences, and answer questions about orders, such as where to ship medication or how to pay. Adding a caregiver does not replace the beneficiary as the account manager. Beneficiaries can still manage their own prescriptions and Express Scripts account.

    Beneficiaries who wish to add a caregiver, need to add their caregiver’s:
    • First and last name
    • Date of birth
    • Email address
    • Phone number

    To add a caregiver to your Express Scripts account:
    1. Log in to your account online.
    2. Choose “Add a Caregiver” under the “Account” menu.
    3. Follow the prompt.

    Beneficiaries can still designate a caregiver by contacting Express Scripts directly.

    Patients also have the option to remove a caregiver’s access if needed.

    For more information, visit newsroom.tricare.mil/News/TRICARE-News/Article/3435311/add-a-caregiver-to-your-tricare-express-scripts-account.

    To learn more about the TRICARE Pharmacy Program, refer to the TRICARE Pharmacy Program Handbook.

    Media with additional questions should contact dha.ncr.comm.cal.dha-media@health.mil.

    ###

    The Defense Health Agency (DHA) provides health services to approximately 9.6 million beneficiaries, including uniformed service members, military retirees, and their families. The DHA operates one of the nation’s largest health plans, the TRICARE Health Plan, and manages a global network of more than 700 military hospitals, clinics, and dental facilities.

    Defense Health Agency health.mil/About-MHS/OASDHA/Defense-Health-Agency

    Sign up for Military Health System email updates at health.mil/subscriptions

    Join the Defense Health Agency online community

    DHA on Twitter at twitter.com/DoD_DHA
    DHA on Facebook at facebook.com/DefenseHealthAgency
    DHA on LinkedIn at linkedin.com/company/defense-health-agency

    NEWS INFO

    Date Taken: 06.22.2023
    Date Posted: 06.22.2023 13:37
    Story ID: 447734
    Location: US

    Web Views: 72
    Downloads: 0

    PUBLIC DOMAIN