Photo By Sgt. Bei Simmons | Spc. Ethan Moorhouse, human resources specialist with 54th Troop Command, New...... read more read more
Spc. Ethan Moorhouse, aka Powerhouse, led the way for 54th Troop Command’s Personnel Administration team with the processing of 1,418 Customer Relationship Management cases across the National Guard in 2023.
Late in the year, the Army Integrated Personnel and Pay System (IPPS-A) higher headquarters recognized the 54TC’s excellent performance in resolving the highest number of cases since the system update went live.
According to the S1's four-person team, Moorhouse, a human resources specialist, was the driving force behind the achievement.
Maj. Carolyn Lovell, officer in charge of the S1, said this effort, and the success that followed, were a year in the making.
“Spc. Moorhouse operates more on a non-commissioned officer level,” said Maj Carolyn Lovell, officer in charge of the section. “In terms of his dedication, work ethic, knowledge base and initiatives, he is one of the hardest working soldiers I’ve ever worked with.”
Surprisingly, Human Resources hasn’t always been Moorhouse’s niche.
Three years ago, he enlisted as a Petroleum Supply Specialist. However, after pursuing this full-time HR opportunity, he found his interests in the respective field. Most astonishingly based on the significant achievement to date, an unknown to most, Moorhouse has yet to attend his reclassification.
This Spring, he will officially change his military occupational specialty to 42A.
Lovell noted the self-initiative of Powerhouse’s projects.
“He stepped up and spent four months scrubbing through the Brigade’s enlisted documents,” said Lovell.
Moorhouse spent countless hours creating memorandums and updating records across multiple systems. As a result, he processed more than 3,200 service awards and added promotion points for more than 700 soldiers.
Referring to his additional side projects to correct system records and add to soldiers’ benefits, Moorhouse said he took it upon himself to create retirement points verification worksheets for all 13 subordinate units the Brigade.
This effort single handedly corrected more than 370 Retirement Points Account Management system reports, allowing soldiers to retire earlier because of their contribution to the COVID-19 relief mission. This correction amounted to an estimated 250-300 years in retirement points.
“I saw the trend issues with the retirement points so I was like, ‘you know what, I’ll just make this easy for everyone,’” said Moorhouse. “Rather than having each subordinate unit try to figure it out on their own, I wanted to do the leg work for them.”
Moorhouse’s goal was to make it as easy as possible for all units, catering to the traditional Guardsmen.
“Don’t let Moorhouse’s rank fool you,” said Master Sgt. Rachel Robak, senior human resources NCO for 54th Troop Command. “Powerhouse is the backbone of this section.”
She added, Moorehouse stands out from his peers because of his intelligence, empathy and extensive knowledge in the administrative systems. He firmly believes his work makes a difference in soldiers’ lives.
“He doesn’t let his rank limit him,” Robak said. “He has unlimited potential; I see him being the next Automation Services Branch Chief once he meets the requirements and becomes a Warrant Officer.”
Outside of work, Moorhouse is an avid and experienced hiker. In 10-months, he climbed all 48–4000-foot mountains in New Hampshire. Today, he takes this skillset to give back to his community in an entirely volunteer capacity on the NHNG Search and Rescue Team.
“As a hiker I have a lot of respect for the rescue team,” said Moorhouse. “I want to return the favor to a fellow hiker in need.”
The passion for helping others, professionally and personally, directly reflects in his passion for assisting NH Guardsmen.
“The soldiers have done their work,” he added. “I’m proud of doing my part and making sure that everything is as correct as it can be.”
Moorhouse added, once he has more experience and time, he wants to be a Warrant Officer in the HR field.
“We are (S1) all about the people,” said Moorhouse, as he nudged his glasses. “I want to make an impact on a larger scale one day.”
| Date Taken: | 02.04.2024 |
| Date Posted: | 02.04.2024 15:39 |
| Story ID: | 463135 |
| Location: | PEMBROKE, NEW HAMPSHIRE, US |
| Hometown: | CONCORD, NEW HAMPSHIRE, US |
| Web Views: | 212 |
| Downloads: | 0 |
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