Photo By Lt.Cmdr. John Stevens | SAN DIEGO (March 22, 2024) – Cmdr. Tommy Wright, from Charleston, S.C., the former...... read more read more
NAVAL BASE SAN DIEGO – Cmdr. Tommy Wright relinquished command of Transaction Service Center (TSC) San Diego to Cmdr. Emily Bingham in a ceremony March 22.
Wright, a career human resources officer from Charleston, S.C., had commanded TSC San Diego since August 2022.
“We had a mountain ahead of us when I arrived,” said Wright. “We scaled it ahead of intended pace, achieved DOD standards, and are continuing our pursuit of the best HR service delivery possible to our Sailors.”
Under Wright’s command, TSC San Diego consolidated seven legacy personnel support detachments spanning the west coast and Hawaii into one TSC and three Regional Support Centers (RSC) as part of the Navy’s human resources enterprise transformation. TSC San Diego processes gains, losses, and military pay transactions for more than 112,000 Sailors at more than 2,300 units spread over about 2 million square miles west of the Mississippi River, Hawaii, and Alaska.
Wright’s team achieved Defense Department transactional standards – 30 days for pay, four days for gains, and one day for losses – in December 2022. Today, TSC San Diego averages less than three days for pay, less than two days for gains, and one day for losses.
Bingham, a career human resources officer, reports to TSC San Diego from the Naval War College, Newport, R.I.
“I’m thrilled to have the opportunity to lead this amazing team,” said Bingham. “TSC San Diego has earned a stellar reputation for reliability, accuracy, and integrity in handling sensitive personnel and pay data. Sailors and their families always come first.”
Wright’s next assignment is Headquarters, United States European Command, Stuttgart, Germany.
“I cannot give enough thanks to the phenomenal team at TSC San Diego,” said Wright. “This tour has been the most challenging and most rewarding tour of my career thus far. None of TSC San Diego’s success would be possible without the dedication and hard work of every Sailor, civilian and contractor.”
TSC San Diego is one of six HR Centers of Excellence (COE) in the MyNavy Career Center (MNCC) enterprise. Each specializes in a major transaction type to streamline service delivery. TSC San Diego oversees three RSCs – San Diego; Everett, Wash.; and Pearl Harbor, Hawaii – responsible for training Command Pay and Personnel Administrators, and supporting command triads in their regions.
MNCC’s mission is to deliver modern hire-to-retire HR services through 24/7 customer service to Sailors, veterans, and their families. Through Sailor feedback, MNCC strives to provide more resources and accurate resolutions. Contact MNCC at (833) 330-MNCC (6622) or AskMNCC@navy.mil. Find online self-service options on MyNavy Portal at my.navy.mil.
| Date Taken: | 03.22.2024 |
| Date Posted: | 03.26.2024 10:20 |
| Story ID: | 466969 |
| Location: | SAN DIEGO, CALIFORNIA, US |
| Hometown: | CHARLESTON, SOUTH CAROLINA, US |
| Web Views: | 533 |
| Downloads: | 0 |
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