The Operations Management Team at the United States Navy Medicine Readiness and Training Command (USNMRTC) Sigonella demonstrates the true meaning of teamwork and dedication, consistently going above and beyond to ensure mission success. With a clear focus on supporting operations and uplifting crew morale, the team displays a can-do attitude, ready to complete the mission without delay.
A key component of the Operations Management Team’s mission is managing the postal room ensuring timely delivery of packages and effective communication. They ensure a seamless support system that guarantees the smooth transfer of mail from the Naval Air Station Sigonella Fleet Mail Center to the command followed by prompt organization and distribution.
During the holiday season, which is the busiest and most demanding time of the year the team sees an increased workload and extended operational hours. Typically, the team will process and distribute more than six thousand pounds of regular and official mail underscoring their ability to adapt, collaborate, and deliver under pressure.
Until recently, the USNMRTC Sigonella mailroom did not have handheld scanners to accept, process, and deliver mail, making processing cumbersome. This year, a scanner was obtained, greatly expediting mail processing times and increasing customer satisfaction.
With the new system, customers receive an email directly to their inbox notifying them they have a package awaiting their pick-up. With a quick scan of the customers Common Access Card (CAC), the package is quickly located, and the customer receives their package. The USNMRTC Sigonella mailroom is the first overseas command to use this system for a mailroom.
Ultimately the Operation’s Management Team not only ensures operational efficiency of the mail room but directly impact morale. For many service members and their families, the timely arrival of mail represents a crucial connection to loved ones year-round.
USNMRTC Sigonella Commanding Officer, Captain TaRail Vernon said, “In my 28 years of service, I have never seen anything that was more directly related to morale than the mail.” He continued, “At this command, mail delivery has and will remain a priority to ensure that cookies from mom, happy birthday cards, and Amazon packages get in the hands of each person as soon as possible. Mail equals morale.”
Vernon noted the team’s efforts exemplify the Navy’s core values of honor, courage, and commitment, serving as a reminder that even behind-the-scenes work has a profound impact on the overall mission. With their passion and dedication, the Operations Management Team at USNMRTC Sigonella continues to be an essential asset, inspiring others with their determination to serve and support the community.
United States Navy Medicine Readiness and Training Command (USNMRTC) Sigonella ensures the medical and combat readiness of active-duty personnel. As a key medical asset in the U.S. European Command (EUCOM) area of responsibility, USNMRTC Sigonella supports operational forces with expeditionary medical capabilities, force health protection, and readiness training. Aligned with Naval Medical Forces Atlantic (NMFL), the command remains mission-focused on sustaining a medically and combat ready force to support global operations.
| Date Taken: | 03.10.2025 |
| Date Posted: | 03.10.2025 17:21 |
| Story ID: | 492441 |
| Location: | SIGONELLA, IT |
| Web Views: | 37 |
| Downloads: | 0 |
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