The ITSM service catalog, created between 2016-2017 as an effort to consolidate all theater specific catalogs into single enterprise-wide authoritative document for all DA users. Thus, the service catalog features, service definitions, service delivery expectations for customer and service provider and identification of service level agreements parameters for possible mission-funded IT related support requests. The Catalog as it exists today will evolve to the Army Enterprise Service Management Platform (AESMP). It will exist as a menu in that platform for the Services defined as Enterprise. When implemented, it will explain the available services to the customer as does the current document.
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Date Taken: | 01.26.2024 |
Date Posted: | 01.29.2024 12:56 |
Photo ID: | 8214068 |
VIRIN: | 240126-A-ET867-7161 |
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Location: | FORT HUACHUCA, ARIZONA, US |
Hometown: | FORT EISENHOWER, GEORGIA, US |
Hometown: | FORT MEADE, MARYLAND, US |
Hometown: | SIERRA VISTA, ARIZONA, US |
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