New name, same excellent quality

Photo By Dorie Heyer | 2008-19-A-FV109-0071 CHAMBERSBURG, Pa. Members of the Theater Readiness Monitoring Directorate (TRMD) at Letterkenny Army Depot (LEAD) prepare for a change in the name of the organization. In order to better describe the mission and operations at the directorate, TRMD will now be known as the Directorate of Missile and Aerospace Readiness (DMAR). Although undergoing a name change, DMAR will continue to output superior quality to the customer. Pictured from left are (back row) Brian Keith, Tom Mohn, Mike Long, Jerry Smeltzer, Mike Rogers, John Shinn, Wes Beam, Beatriz Flores, Jeff Neusbaum, Stephen Velazquez Hernandez, Rich Holden, Justin Sites, Tony Wolff and Dave Pine. (front row) Andrew Paul, David Pittman and Sheena Wileman. (U.S. Army photo by Dorie E. Heyer, LEAD Public Affairs)  

CHAMBERSBURG, PENNSYLVANIA, UNITED STATES

10.05.2020

Story by Melissa Knepper 

Letterkenny Army Depot

A name change is in the works at the Theater Readiness Monitoring Directorate (TRMD) at Letterkenny Army Depot. In order to better describe the mission and operations at the directorate, TRMD will now be known as the Directorate of Missile and Aerospace Readiness (DMAR). Although undergoing a name change, DMAR will continue to yield superior quality to the customer.
DMAR’s superior quality is noted by the June 2020 Qualitative Data Input (QDI) Scorecard, a quarterly quality measurement review. DMAR is rated by Raytheon Technologies on price/cost, schedule/delivery, quality/performance, technical, responsiveness and management. DMAR received a high mark of 3.6 out of 4.00 for PATRIOT Guidance Enhanced Missiles – T new build. “The 3.6 quality rating is attributed to meeting all areas of Raytheon’s QDI scorecard – it is a confidence rating,” said Brian Keith, supervisory quality assurance specialist, Directorate of Product Assurance (DPA). Mr. Keith further stated that a 3.6 rating is a huge undertaking. This positive quality rating shows a commitment to and a deep understanding of the customer’s needs.
The partnership between Letterkenny Army Depot (LEAD) and Raytheon Technologies began in 2009 as LEAD’s capabilities, technical expertise, facilities and workforce aligned with the customer’s needs. Dave Pine, director, DMAR, shared that the professionalism of the LEAD artisans, along with the pride and ownership these individuals employ on a daily basis, are among the contributing factors of the increased quality rating and ongoing partnership with the customer. “We have developed an ongoing legacy with Raytheon over the years; this partnership is built on trust, communication, and the drive to exceed the highest standards,” said Pine.

• Date Taken: 10.05.2020
• Date Posted: 10.05.2020 12:33
• Story ID: 380250
• Location: CHAMBERSBURG, PENNSYLVANIA, US