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    Walter Reed Working to Provide the Best Experience to its Patients [Image 3 of 3]

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    Walter Reed Working to Provide the Best Experience to its Patients

    BETHESDA, MARYLAND, UNITED STATES

    08.24.2023

    Photo by Harvey Duze 

    Walter Reed National Military Medical Center

    American Red Cross (ARC) volunteer Hanna Molly Wilson, ARC station manager at Walter Reed National Military Medical Center, offered snacks to Autumn Grarrett and Ashten Benson at the America Zone, Bldg. 19 Pharmacy, on Thursday, August 24. Wilson, along with Hanna Peters, ARC assistant station manager, and Brigid Herrick, Walter Reed’s Chief Experience Officer (CXO), made rounds with the ARC Comfort Cart at the pharmacy, offering patients with snacks and drinks while they waited to have their prescriptions filled.
    "Transparency is key," said Ms. Herrick, Chief Experience Officer at Walter Reed National Military Medical Center. "While embracing the inevitable changes in health care today, [Walter Reed] is committed to transparency with our beneficiaries and team members." She added, "MHS GENESIS has brought new systems and processes that our staff are learning and implementing to deliver optimum patient care. Today we had the chance to partner with American Red Cross and our pharmacy team members to ensure that our patients and families have the best possible experience while waiting for their prescriptions to be filled safely."

    IMAGE INFO

    Date Taken: 08.24.2023
    Date Posted: 08.24.2023 15:16
    Photo ID: 7988647
    VIRIN: 230824-A-IJ998-1013
    Resolution: 4200x2794
    Size: 8.64 MB
    Location: BETHESDA, MARYLAND, US

    Web Views: 39
    Downloads: 10

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