181005-N-GM597-011 - Dawn Havens: Dawn Havens is the Oncology Inpatient Ward customer experience officer and is consistently called upon to resolve patient concerns in a prompt and respectful manner. Havens supports the patient’s needs, acknowledging and validating their concerns and making each patient a priority. She has supported the unit’s process improvement projects of purposeful hourly rounding, understanding that excellent experiences depend on teamwork. She is a caregiver who flawlessly coordinates care for NMCP’s patients with departments throughout the medical center and directly contributes to excellent clinical outcomes. Her dedication and enthusiasm for quality customer service is infectious and a model for others to follow in achieving superior outcomes.
| Date Taken: | 10.05.2018 |
| Date Posted: | 10.17.2018 08:28 |
| Photo ID: | 4824608 |
| VIRIN: | 181005-N-GM597-011 |
| Resolution: | 1500x996 |
| Size: | 905.51 KB |
| Location: | PORTSMOUTH, VIRGINIA, US |
| Web Views: | 11 |
| Downloads: | 4 |
This work, NMCP Holds Wall of Excellence Ceremony [Image 10 of 10], by Rebecca Perron, identified by DVIDS, must comply with the restrictions shown on https://www.dvidshub.net/about/copyright.
NMCP Holds Wall of Excellence Ceremony
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