181005-N-GM597-022 - Rose Sena: As a customer experience officer for BHC Boone, Rose Sena supports positive experiences by always treating every patient with respect, greeting patients and families with a smile, and readily assisting and addressing any questions or concerns patients or their family members may have. A proactive team member, she developed a resource book to standardize training and process improvements, so regardless of turnover, all staff understand how to address customer service issues. She is viewed as a mentor and role model by her peers and exemplifies putting patients first by demonstrating the finest professionalism every day.
| Date Taken: | 10.05.2018 |
| Date Posted: | 10.17.2018 08:28 |
| Photo ID: | 4824620 |
| VIRIN: | 181005-N-GM597-022 |
| Resolution: | 1500x996 |
| Size: | 936.01 KB |
| Location: | PORTSMOUTH, VIRGINIA, US |
| Web Views: | 22 |
| Downloads: | 4 |
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NMCP Holds Wall of Excellence Ceremony
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